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Abstract

This IDC Perspective summarizes the key takeaways and insights IDC learned from the Philips Global Analyst Day held in Cambridge, Massachusetts, on May 29, 2019. Takeaways include the realization of a digital platform in the HealthSuite offering that brings together the Philips assets with a single infrastructure and opens that up to third-party developers. A number of presentations and demonstrations throughout the day focused on the mantra "together we are stronger."

A recurring theme of the event was how Philips is moving from transactional relationships with customers to one that is more integrated, personalized, and recurring through services. Demonstrations and customer sessions panels highlighted how customers can leverage Philips solutions easily to accelerate achieving the objectives of value-based care. Building on its open digital platform, HealthSuite, Philips is connecting its customers to the healthcare ecosystem so that they become stronger together. "The future of healthcare needs companies like Philips to introduce innovative ways of stepping out of the box because intelligent care that goes beyond decreasing costs and improving quality to humanize the experience is no longer nice to have, but an absolute necessity," stated Mutaz Shegewi, research director, IDC Health Insights.


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