This IDC Survey summarizes the operational considerations of deploying content management in the cloud. The results and analysis provided in this document are derived from an IDC survey of 700 technology and line-of-business decision makers in North America and the United Kingdom across small to large organizations. The respondents represent organizations that have deployed or will deploy content management technology in the cloud and directly influenced the decision, budgeting, planning, and strategy associated with technology acquisition.
"Modernizing business processes while improving data security, the customer experience, and employee productivity are key operational drivers to adopting a cloud-based content management application," stated Marci Maddox, research director, Enterprise Content Strategies at IDC. "Digitizing paper content and integrating to data regardless of its location are both a challenge and an investment area for organizations moving to a cloud-first strategy."