TECH BUYER Mar 2020 - IDC MarketScape - Doc # US45407619

IDC MarketScape: Worldwide Digital Workspace Services 2020 Vendor Assessment


Chad Huston

This IDC study represents a vendor assessment of the digital workspace services through the IDC MarketScape model. This assessment discusses both quantitative and qualitative characteristics that explain success in the digital workspace services market. This IDC MarketScape covers a variety of vendors participating in the digital workspace services space. The evaluation is based on a comprehensive and rigorous framework that assesses vendors relative to the criteria and to one another and highlights the factors expected to be the most influential for success in the market in both the short term and the long term.

"Ultimately, digital workspace services are about helping enterprises treat their employees like their customers in order to drive productivity growth. This IDC MarketScape looks at the entire landscape of digital workspace services vendors to see which vendors are having the most success in driving productivity growth and technology adoption for their customers," says Chad Huston, research manager, Worldwide Services at IDC.



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