TECH BUYER Apr 2020 - IDC MarketScape - Doc # US45439120

IDC MarketScape: Worldwide Cloud Professional Services 2020 Vendor Assessment

By: Gard LittleVice President, Global Services Markets and Trends, Chad HustonResearch Manager, Worldwide Services

Abstract

This IDC study represents a vendor assessment of the 2020 worldwide cloud professional services market through the IDC MarketScape model. This research is a quantitative and qualitative assessment of the characteristics that explain a vendor's success in the marketplace and help anticipate its ascendancy. This IDC MarketScape covers a variety of vendors participating in the worldwide cloud professional services market. This evaluation is based on a comprehensive framework and set of parameters expected to be most conducive to success in providing cloud professional services during both the short term and the long term.

"When buyers were asked what characteristics were required for a cloud professional services project to be successful at a worldwide level, the most frequently mentioned were 'provide an appropriate and high-quality team for the project' and 'project value delivered for fee paid,'" said Gard Little, research vice president, Global Services, Markets and Trends. "Conversely, the least frequently mentioned characteristics were 'leverage resources globally' and 'optimize the ratio of onshore/offshore efforts on project.'"


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