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TECH BUYER Aug 2019 - IDC Perspective - Doc # US45457919

Integrating Health and Human Services Drives Success in Sonoma County

By: Cynthia BurghardResearch Director, Value-based Healthcare IT Transformation Strategies, Adelaide O'BrienResearch Director, Government Digital Transformation Strategies

Abstract

This IDC Perspective presents the execution of the Sonoma County vision for integrated care for its citizens. Local, county, state, and federal agencies all recognize the value of putting the client before agency needs, but few have been able to successfully tear down silos of data and services to bring an integrated service delivery model that supports individuals on their journey of independence.

"Sonoma County is a role model for other local, county, and state health and human service agencies whose vision includes integrated service delivery and who are willing to forego departmental bureaucracy and positioning to deliver that vision," says Cynthia Burghard, research director, IDC Health Insights, and Adelaide O'Brien, research director, IDC Government Insights.


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