TECH BUYER Oct 2019 - IDC FutureScape - Doc # US45576319

IDC FutureScape: Worldwide Artificial Intelligence 2020 Predictions

By:

Ritu Jyoti
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,
Philip Carnelley
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,
Jennifer Hamel
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,
Christopher Lee Marshall
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,
Shane Rau
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,
Peter Rutten
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,
David Schubmehl
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,
Hayley Sutherland
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,
Alan Webber
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,
Jessie Danqing Cai
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,
Alejandro Florean
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,
Nobuko Iisaka
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,
Yanxia Lu
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, Scott Lundstrom,
Warren Shiau
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,
Thomas Vavra
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,
Ali Zaidi
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Abstract

This IDC study provides IDC's 2020 top 10 predictions for artificial intelligence (AI).

"Artificial Intelligence is poised to be more prolific and span every aspect of our lives and business. AI disrupters will enjoy a differentiated and sustainable measure of success ranging from superior customer engagements, accelerated rates of innovation, higher competitiveness, higher margins, and productive employees. Organizations worldwide must evaluate their vision and transform their people, processes, technology, and data readiness to unleash the power of AI and thrive in the digital era," said Ritu Jyoti, program vice president, Artificial Intelligence Strategies. "However, AI's rate of adoption will be challenged by evolving national regulations, a lack of an ethical foundation, and a lack of transparent and self-explaining algorithms critical for the trust and avoidance of unintended negative outcomes."


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