This IDC study discusses the top 10 predictions for worldwide national governments in 2020.

"Government agencies have a new set of IT skills to learn," said Shawn P. McCarthy, research director, IDC Government Insights. "These range from ways to integrate 5G, making blockchain a part of your transaction systems, protecting against intrusions on digital trust, and learning (and also limiting) how AI is used within the enterprise. It's going to be a busy year."



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