Abstract

This IDC study presents a view of worldwide AI-enabled search revenue broken down by vendor for the historical year 2018.

"As the amount of unstructured information produced by knowledge workers grows and the pressure on enterprises to be more efficient in deriving insights from that information increases, the need for intelligent tools that effectively augment knowledge worker capabilities is stronger than ever," said Hayley Sutherland, senior research analyst, AI Software Platforms at IDC. "AI-enabled search technologies are providing that extra push, bringing machine learning, advanced natural language processing, and knowledge-finding techniques to bear to solve information location and retrieval challenges that have existed for decades."

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