TECH SUPPLIER Dec 2019 - Market Share - Doc # US45665319

Worldwide Managed Cloud Services Market Shares, 2018: Top 10 Worldwide Managed SPs

By: David TapperProgram Vice President, Outsourcing and Managed Cloud Services

Abstract

This IDC study highlights how the landscape of managed SPs competing in the managed cloud services market is evolving. For further details of the managed cloud services market definition, see IDC's Worldwide Managed Cloud Services Taxonomy, 2019 (IDC #US43778719, February 2019).

"Succeeding in the world of managed cloud services is becoming much more complex, with managed SPs needing to meet customer expectations that are more demanding and changing quickly, support complex ecosystems of partners including hyperscalers, and pursue new digital strategies and new business models," says David Tapper, VP, Outsourcing and Managed Cloud Services at IDC. "Ensuring success in the managed cloud services market will require that providers move up the value chain of services to transformation and strategy; provide holistic and integrated transformation, orchestration, and management of cloud services; ensure client control over consumption of managed cloud services; optimize ecosystem of partners by competencies and integration needs; build new business models; and define risk profile and investment horizon line."


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