TECH BUYER Dec 2019 - IDC Perspective - Doc # US45681019

The Impact of Augmented Reality on Operations Workers

By: Jonathan LangResearch Manager, IT/OT Convergence

Abstract

This IDC Perspective provides an overview of the state of front-end interfaces for operations workers and guidance for operations and IT executives on how to evaluate augmented reality as an emerging technology and strategic priority.

"For too long, operations workers have been expected to adapt to interfaces that are not ideal for the type of work they conduct," says Jonathan Lang, research manager for IDC's IT/OT Convergence research program. "With the widespread digital transformation taking place in operations settings, it is time for enterprises to refocus efforts to drive the future of work for their greatest assets — their workers."


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