TECH SUPPLIER Dec 2019 - IDC Survey Spotlight - Doc # US45687619

UC&C Device Usage: Desktop Phone Deployments Remain Strong, But Are They Preferred by End Users?

By: Rich CostelloSenior Research Analyst, Enterprise Communications Infrastructure, Unified Communications & Collaboration (UC&C), Amy Lind


This IDC Survey Spotlight analyzes results from IDC's U.S. Enterprise Communications Survey, 2019 (October 2019). The respondents include a total of 800 CEOs, CIOs, CTOs, VPs of IT, line-of-business IT managers, applications development managers, and other network/IT decision-making roles. Although the organizations surveyed are primarily located in the United States, there is a healthy percentage of those organizations with locations in regions outside the United States, including Canada, Western Europe, Russia/Central Europe, Middle East/Africa, Asia/Pacific, and Latin America.

Also, the sizes of the respondent organizations in this survey are as follows: <100 employees (20%), 100-999 employees (30%), 1000-4,999 employees (25%), and 5,000+ employees (25%).

This IDC Survey Spotlight data highlights end-user device preferences for accessing their organization's deployed UC&C capabilities, as well as their expectations for future desktop phone usage in the short term.


  • 2 slides

Get More

When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.

Related Links

Do you have questions about this document
or available subscriptions?

Contact Us