Abstract

This IDC Perspective reviews the challenges that organizations face as they transition to the new work experience and presents a framework for addressing those challenges. As organizations accelerate and expand digital transformation (DX) initiatives, traditional work models aren't nimble enough and adaptive, nor scalable. Human workers are increasingly operating side by side with "digital coworkers," enabling human workers to focus on higher-value activities. The future of work is about the rise of humanism as the new driver of value — with skills such as imagination, creativity, and empathy gaining prominence. This requires entirely new work environments, organizational structures, and metrics for success.

"The future of work isn't really about the future — it is about initiatives that companies need to pursue now," says Holly Muscolino, research VP, Content and Process Strategies and the Future of Work. "IDC believes that organizations that embrace these technological and organizational changes and cultivate an agile, dynamic, worker experience and work environment will gain a competitive edge."


Coverage

Subscriptions Covered

3D Printing , ASEAN IT Services , Asia/Pacific Future of Work , Asia/Pacific Next-Generation Imaging, Printing and Document Solutions , Asia/Pacific Services Opportunities , Augmented and Virtual Reality , Australia and New Zealand Future of Work , Brazil: IT Services 2019 , Brazil: Production Hardcopy Peripherals 2019 , Central and Eastern European Hardcopy Peripherals , Central and Eastern European IT Services Markets: Russia and Central Europe , Central and Eastern European IT Services Markets: Southeastern Europe , China IT Services (Chinese Version) , China Quarterly Augmented and Virtual Reality Headset Tracker , CIO and Technology Professionals Agenda , Diversity, Inclusion and Women in IT , Emerging Trends in Talent Acquisition , Enterprise Content Strategies , Enterprise Mobility: Deployment Strategies , Enterprise Mobility: Platforms and Security , European 3D, Industrial and Production Print , European 3D Printing , European A3 Array Inkjet MFP Market Appraisal 2019 , European Future of Work , European Industrial and Production Print , European Managed Print and Document Services , European Multifunction Peripherals and Business Inkjet , European Printers , European Services Overview , European Skills: Leadership and Capabilities for Digital Transformation , French Services Market , Future of Work , Hardcopy Industry Transformation , HR, Talent and Learning Strategies and Services , Intelligent Process Automation Software , IT Education and Skills for Digital Transformation , IT Service Management and Client Virtualization Software , Japan 3D, Industrial and Office Printing (Japanese Version) , Japan 3D, Industrial and Office Printing (Japanese Version with Key English Language Reports) , Japan IT Services Opportunities and Contenders (Japanese Version) , Japan IT Services Opportunities and Contenders (Japanese Version with Key English Language Reports) , Japan Services (Japanese Version) , Japan Services (Japanese Version with Key English Language Reports) , Korea Hardcopy Peripherals (Korean Version) , Large Format Print , Latin America Hardcopy Peripherals 2019 , Latin America IT Services 2019 , Latin America Production Hardcopy Peripherals 2019 , Middle East and Africa Hardcopy Peripherals , Next-Gen Document Services , Nordic Services Market , Production and Large Format Print Markets , Production Print , Social, Communities, and Collaboration , Worldwide Future of Work Spending Guide , Worldwide Services , Worldwide Technology Employment by Industry 2019


Regions Covered

United States


Topics Covered

Future of work, IT talent and skills management, Technology buyer, WorkSource transformation


Content


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