TECH BUYER Jan 2020 - IDC Perspective - Doc # US45711419

Future of Work: Strategies for the New Work Experience

By:

Holly Muscolino
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,
Robert Palmer
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,
Sandra Ng
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,
Marci Maddox
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,
Amy Loomis, Ph.D.
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,
Marianne Kolding
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,
Wayne Kurtzman
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,
Shannon Kalvar
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,
Phil Hochmuth
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, Remy Glaisner, Megan Buttita,
Angela Salmeron
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Abstract

This IDC Perspective reviews the challenges that organizations face as they transition to the new work experience and presents a framework for addressing those challenges. As organizations accelerate and expand digital transformation (DX) initiatives, traditional work models aren't nimble enough and adaptive, nor scalable. Human workers are increasingly operating side by side with "digital coworkers," enabling human workers to focus on higher-value activities. The future of work is about the rise of humanism as the new driver of value — with skills such as imagination, creativity, and empathy gaining prominence. This requires entirely new work environments, organizational structures, and metrics for success.

"The future of work isn't really about the future — it is about initiatives that companies need to pursue now," says Holly Muscolino, research VP, Content and Process Strategies and the Future of Work. "IDC believes that organizations that embrace these technological and organizational changes and cultivate an agile, dynamic, worker experience and work environment will gain a competitive edge."


Coverage

Subscriptions Covered

3D Printing , Application Integration and Event-Driven Automation Software , ASEAN IT Services , Asia/Pacific: Future of Work , Asia/Pacific Next-Generation Imaging, Printing and Document Solutions , Asia/Pacific Services Opportunities in the Digital Economy: Transformation and Acceleration , Augmented and Virtual Reality , Australia and New Zealand: Future of Work , Central and Eastern European Hardcopy Peripherals , Central and Eastern European IT Services Markets: Russia and Central Europe , China IT Services (Chinese Version) , CIO and Technology Professionals Agenda , Collaboration, Communities and Conferencing , Diversity, Inclusion and Women in IT , Enterprise Content Strategies , Enterprise Mobility: Workspace and Deployment Strategies , Enterprise Mobility: Workspace Platforms and Security , European 3D Printing , European Industrial and Production Print , European Managed Print and Content Services , European Multifunction Peripherals and Business Inkjet , European Printers , European Services Overview , European Skills: Leadership and Capabilities for Digital Transformation , Europe: Future of Work , French Services Market , Future of Work - Agenda , Hardcopy Industry Transformation , IT Education and Skills for Digital Transformation , IT Service Management and Client Virtualization Software , Japan 3D, Industrial and Office Printing (Japanese Version) , Japan 3D, Industrial and Office Printing (Japanese Version with Key English Language Reports) , Japan IT Services Opportunities and Contenders (Japanese Version) , Japan IT Services Opportunities and Contenders (Japanese Version with Key English Language Reports) , Japan Services (Japanese Version) , Japan Services (Japanese Version with Key English Language Reports) , Korea Hardcopy Peripherals (Korean Version) , Large Format Print , Middle East and Africa Hardcopy Peripherals , Modern HR Strategies and Opportunities , Next-Gen Document Services , Nordic Services Market , Production Print , Talent Acquisition and Strategy , Worldwide Services


Regions Covered

United States


Topics Covered

Future of work, IT talent and skills management, Technology buyer, WorkSource transformation


Content


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