TECH BUYER Jan 2020 - IDC Perspective - Doc # US45720519
Future of Intelligence: Insights at Scale
By: Dan VessetGroup Vice President, Analytics and Information Management, Robert ParkerSenior Vice President, Enterprise Applications, Data Intelligence, Services, and Industry Research, Carl W. OlofsonResearch Vice President, Data Management Software, Ritu JyotiProgram Vice President, Worldwide Artificial Intelligence and Automation Research Practice Global AI Research Lead, Jennifer HamelResearch Manager, Analytics and Intelligent Automation Services, Scott Lundstrom, Neil Ward-DuttonVP, AI and Intelligent Process Automation European Practices, Jon DukeResearch Vice President, Retail Insights, John RydningResearch Vice President, Global Datasphere, Sandra NgGroup Vice President, Practice Group, IDC Asia/Pacific, Peter RuttenResearch Director, Infrastructure Systems, Platforms and Technologies Group, Christopher Lee MarshallAssociate Vice President
This IDC Perspective discusses the concept of the future of intelligence as expanded by a global team of IDC analysts. We highlight the capabilities that enable enterprises to achieve economies of intelligence and reap benefits such as productivity gains, improvements in customer satisfaction, and innovation. We show that future of intelligence is not only about processing huge amounts of data and it is not only about subscribing to latest AI services, it is about a holistic approach to investment in the ability to synthesize information, in the capacity to learn, and in delivery of insights at scale.
"In 2019, enterprises globally spent $190 billion on data management, analytics, and AI technologies and services — not even including labor costs. How much of that spending generated intelligence and how much of that investment generated value are questions many executives are unable to answer," said Dan Vesset, group VP and IDC's global lead for Future of Intelligence research." Just like in the past when access to raw materials or access to capital defined winners from losers, so will access to intelligence define who succeeds or fails in this new digital era."
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