TECH SUPPLIER Dec 2019 - IDC Survey Spotlight - Doc # US45721019

UCaaS Benefits for SMBs: Cloud Changes Everything

By: Amy LindResearch Manager, Broadband, Enterprise Voice & IP Communications Services, and Unified Communications


This IDC Survey Spotlight analyzes results from IDC's U.S. Enterprise Communications Survey, 2019, an online survey of 800 United States–based businesses. This Survey Spotlight highlights and discusses the benefits of UCaaS for small and medium-sized businesses (SMBs) with 5–999 employees.


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