This IDC Market Analysis Perspective provides an analysis of trends impacting worldwide digital business models and the monetization ecosystem (including subscription billing, price optimization, usage intelligence, and provisioning). Review of the key trends in monetization, application adoption, buying criteria, customer expectations, budgeting, decision making, and vendors is included. Key sections include industry highlights, market landscape, competitive assessment, future view of the market, and essential guidance. A current forecast for software revenue according to revenue type is included.
Cognitive/artificial intelligence, Customer relationship management applications, Digital transformation, IT maintenance and support, Pricing and valuation, Software as a service, Software licensing, eCommerce