TECH SUPPLIER Dec 2019 - IDC Survey - Doc # US45739219

Private Cloud Infrastructure: Examining Customer Requirements for Professional Services

By: Jed ScaramellaProgram Director, Storage and Data Management Services

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Abstract

This IDC Survey analyzes end-user responses regarding the professional services they engage for private cloud infrastructure projects. IDC's Infrastructure Services Survey, 2019, measured end users on their needs, perceptions, and intent to engage for infrastructure consulting and integration services. The Survey specifically focused on the role IT infrastructure (server, storage, virtualization/containers, storage software) plays in enterprises' digital transformation (DX) strategy. This Survey focused on the respondents' private cloud initiatives and the intent to engage professional services. The objective is to gain an understanding of several factors, including drivers for services, evaluation metrics, and how they compare by on-premises versus off-premises private cloud projects.


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