This IDC study presents IDC's intelligent ERP top 10 predictions for 2021.

"COVID-19 has been the tipping point accelerating enterprise application investments as organizations apply speed to their journey of digital transformation. The application of big data, artificial intelligence, machine learning, conversational UI, virtual assistants/chatbots, predictive analytics, and natural language processing is enabling a new and more modern and modular enterprise experience," said Mickey North Rizza, program vice president, Enterprise Applications and Digital Commerce at IDC. "Moving beyond rationalization, modernization and transformation are reshaping the enterprise for the future."



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