Abstract

This IDC Perspective, in addition to exploring talent limitations and new talent sourcing models, examines how to rethink the talent equation. In an era when business needs and technical skills are evolving more rapidly than ever, job roles are also shifting, causing organizations to seek new ways to attract and develop top talent. Our dynamic business climate requires new approaches for sourcing and developing both technical and leadership expertise. IDC's Future of Work Survey indicates that there are broad challenges to finding limited available talent across the globe. Technology leaders are turning talent limitations into competitive advantage by focusing on employee experiences that in turn drive stronger client engagement. They continuously explore the boundaries and opportunities for human-machine collaboration and establish intelligent digital work environments to improve business outcomes. These efforts encompass an evolution from hierarchical to empathic leadership, fostering a culture of innovation-based growth that drives competitive advantage.

"To succeed, organizations must take a holistic approach that fosters evolving human-machine collaboration and development of agile work culture and intelligent digital work environments," said Amy Loomis, IDC research director, Future of Work. "This approach will require new modes of working and empathetic leadership to realize top talent as the most valued and valuable source of competitive advantage."


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