target audience: TECH BUYER  Publication date: Nov 2021 - Document type: IDC MarketScape - Doc  Document number: # US45922220

IDC MarketScape: Worldwide Robotic Process Automation Software 2021–2022 Vendor Assessment

By:  Maureen Fleming Loading

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Abstract


This IDC study represents a vendor assessment of the robotic process automation (RPA) software market through the IDC MarketScape model. The goal of this assessment is to answer the question: "When RPA software is critical to our automation strategy, which vendors should we consider for adoption?" Given the new entrants in the markets and the increasingly expansive capabilities of RPA platforms, selecting vendors to evaluate is an increasingly complicated question because the answer depends on several factors, including breadth of capabilities needed, ease of use, security, runtime efficiency, pricing, whether adoption is strategic or tactical, which developer roles need to be supported, interoperability with other automation technologies already in place, and relationships with professional services providers.

"We sometimes read or hear that RPA is becoming more commoditized, but this assessment, which focuses heavily on the technology and especially on differences in how automation is developed, shows that this is not true at all," according to Maureen Fleming, program vice president, Intelligent Process Automation research at IDC. "This assessment identified RPA products that deliver state-of-the-art highly sophisticated capabilities that are disruptive to the larger automation market and designed for professional developers as well as highly functional codeless offerings that simplify development for business users who want to build their own automation."



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