TECH SUPPLIER May 2020 - IDC Survey - Doc # US45924320

Digital Freight Booking Platforms: A Global View of Adoption and Buyer Preferences

By: Alison CloseResearch Manager, Digital Business Operations and Analytics Services

On-line Presentation


This IDC Survey shares data on the global adoption of digital freight booking/forwarding platforms, which are defined as involving a combination of technologies like cloud (e.g., Amazon, Azure) or SaaS applications to support the delivery of freight transportation processes. The survey provides a view of adoption today and expected use of platforms in three to five years across geographies including the United States, EMEA, and APAC and across small/midsize and large businesses. It specifically assesses adoption by platform type (independent platform versus 3PL platform) and looks at expected volumes of shipments to be booked through a platform. This IDC Survey also looks at essential platform capabilities and realized benefits among those that have already adopted digital freight forwarding platforms (e.g., impact to shipment timing, shipping costs, sales and working capital).

This presentation is based on data from IDC's 2020 Global Logistics Services Survey, which was fielded from February to March 2020. Respondents are from a mix of functional areas and IT/line-of-business roles with manager-level job titles and above. Respondents are decision makers for procuring third-party freight transportation/logistics services.


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