TECH SUPPLIER Feb 2020 - Market Presentation - Doc # US45924820

Worldwide Business Process Outsourcing Services: An Analysis of Finance, Procurement, and Logistics Deals, 2010–2019

By: Alison CloseResearch Manager, Digital Business Operations and Analytics Services

On-line Presentation


This IDC Market Presentation provides a worldwide view and analysis of rolling four-quarter deal signings for finance and accounting (F&A), procurement, and logistics business process outsourcing services deals from 1Q10 through 4Q19. The analysis includes a deep dive into the following key metrics: total contract value (TCV), activity (number of deals), deal type (bundled versus discrete), deal sizes, industries, and signing regions. Further, this analysis includes key insights into large deals in each horizontal market and provides essential guidance to providers looking to optimize opportunities for outsourcing deals in both the short term and the long term.

This IDC Market Presentation leverages data from IDC's Worldwide BuyerPulse Services Deals database, which captures more than 60,000 deals across numerous markets.


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