TECH SUPPLIER Sep 2020 - Market Forecast - Doc # US45926720
Worldwide Managed Cloud Services Forecast, 2020–2024: An Extraction View of Technology Outsourcing Services Markets
By: David TapperProgram Vice President, Outsourcing and Managed Cloud Services, Jason BremnerResearch Vice President, Industry and Business Solutions, Peter MarstonResearch Director, Worldwide Intelligent Application Services, Ewa ZborowskaResearch Director, IDC Poland, Waldemar SchusterProgram Manager, IT Services, Latin America, Cathy HuangResearch Director, Security Services Worldwide, Satoshi MatsumotoResearch Director, IT Services, IDC Japan, Vijay Kumar, Vladimir KroaAssociate Vice President, IT Services , CEMA, Seiichiro YoshiiSenior Market Analyst, IT Services, IDC Japan, Takuya UemuraGroup Manager, IT Services, IDC Japan, Daniel PovisSenior Analyst, Enterprise, Latin America, Courtney MunroeResearch Vice President, Worldwide Telecommunications Research, Jonathan TullettSenior Research Manager, IT Services, IDC
This IDC study provides IDC's forecast and spending for the worldwide managed cloud services (MCS) market across eight major regions for the 2020–2024 forecast period. IDC views managed cloud services as an extraction view of IDC's technology outsourcing services markets involving application management (AM), hosted application management (HAM), hosting infrastructure services (HIS), IT outsourcing (ITO), and network and endpoint outsourcing services (NEOS). For details on the definitions of managed cloud services, see the Market Definition section as well as IDC's Worldwide Managed Cloud Services Taxonomy, 2019 (IDC #US43778719, February 2019).
This study also includes advice to providers of IT services, an analysis of key market and industry trends by key managed cloud services markets and regions, key market drivers and inhibitors, and significant market developments.
"Pressure on managed SPs that compete in the managed cloud services market is requiring them to adapt their business models much more rapidly to support clients across a much larger estate of IT assets and cloud resources, meet much more stringent service delivery expectations, incorporate new business models, and compete increasingly with their ecosystem of hyperscaler partners," says David Tapper, program VP, Outsourcing and Managed Cloud Services at IDC. "Ensuring success in the managed cloud services market will require that providers build deep relationships with CXOs; position managed cloud services as application centric; support journey to the cloud requirements; build, sustain, and expand the platform partner ecosystem; offer an integrated life cycle of services; provide robust managed security services; develop an "intelligent" multicloud management platform for service delivery; support sustainability and eco-based initiatives; expand beyond a traditional base of customers using new business models; provide flexible financing options; and create a map of changing relationships with public cloud providers."
Africa ICT Market Opportunity and Digital Transformation Strategies , Asia/Pacific Services Opportunities in the Digital Economy: Transformation and Acceleration , Canadian Managed Cloud Services , Central and Eastern European Cloud Services , European Cloud Strategies , European Managed Cloud Services , Intelligent Application Services , Managed and Cloud-Hosted Virtualized Network Services , Managed Cloud Services , Managed Edge and Content Delivery Services
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