TECH SUPPLIER Feb 2020 - Market Note - Doc # US45943720

5G Operational Readiness: Oracle's Digital Experience for Communications Solution

By: Karl WhitelockResearch Vice President, Communications Service Provider Operations & Monetization

Abstract

This IDC Market Note outlines IDC's perspective on Oracle's Digital Experience for Communications (DX4C) solution and how it provides the delivery, management, and monetization functions needed to support digital services for both business customers and mass-market consumers.

"5G technology deployment is not a one-time effort, as the standards process will attest. New business management, operations, orchestration, and monetization requirements are now at hand. Operations and monetization software capable of updating and augmenting presently deployed OSS and BSS solutions to address these needs should be scalable and flexible enough to address future challenges tied to advanced business models and new technology architecture. This is where cloud-based solutions fit in. Oracle's DX4C solution with its data-driven intelligence is one example of the functionality and customer focus needed today along with flexibility to address future needs," says Karl Whitelock, research vice president, Communications Service Provider Operations and Monetization.


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