TECH SUPPLIER Jan 2020 - IDC Survey - Doc # US45948018

Trends in IT Leasing and Flexible Consumption: Understanding Customer Motivations and Key Drivers for Adoption

By: Susan G. MiddletonResearch Director, Flexible Consumption and Financing Strategies for IT Infrastructure

On-line Presentation

Abstract

This IDC Survey examines trends in IT leasing and flexible consumption. In October 2019, IDC's Technology Flexible Consumption and Financing Strategies for IT Infrastructure team conducted a survey of 300 United States–based ITDMs to understand their motivations for leasing or adopting a flexible consumption program. Questions about the current offers that would motivate respondents to lease more, buying patterns, metrics, workloads, and the preferred services for these offers were topics addressed in this survey.

Adoption of opex payment models continues to grow, and because of this growth, customers are fine-tuning their needs and OEMs are responding. In 2019, IDC observed many OEMs updating and expanding their payment offers to address the maturing needs of their customers. This survey provides insights to perfect future payment models.


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