TECH SUPPLIER Mar 2020 - Market Presentation - Doc # US46164220
Leading by Example: What Services Companies Should Do in the COVID-19 Crisis
By: Douglas HaywardResearch Director, Worldwide Digital Strategy and Agency Services, Tom SealSenior Research Director, European Enterprise Applications, Ewa ZborowskaResearch Director, IDC Poland, Cathy HuangAssociate Research Director, Services and Security, IDC Asia/Pacific, Mukesh DialaniProgram Director, Product Engineering and Operations Technology/Services, Chad HustonResearch Director, Worldwide Services, Bjoern StengelSenior Research Analyst, Worldwide Business Consulting & Sustainability/ESG Services
This IDC Market Presentation contains advice for services providers in the battle against COVID-19 and contains examples of how organizations outside the service industry are mobilizing to overcome the crisis.
COVID-19 is first and foremost a human issue. The IT, engineering, and business services industry will be judged in part on how it protects people: specifically, its employees, its clients' employees, and the communities that they live in.
Services suppliers can and will play a role in fighting COVID-19 — and in preparing clients for the inevitable economic recovery, when it comes. And it will come.
In immediate terms, clients will need advice on to deal with the crisis. Next, but still in the short term, they will need projects that deliver fast and high payback, both to protect people and to keep businesses afloat and employing people. The best services providers will rise to that challenge.
How services companies react on both the human and the economic level to the immediate threats will determine their future. Those that support clients and communities on both a human and a business level should prosper over the long term.
Asia/Pacific Analytics and Intelligent Automation Services , Asia/Pacific Cloud: Delivery Platforms , Asia/Pacific Cloud Platforms for New Work Styles , Asia/Pacific Security Opportunities: Trust and Resilience , Asia/Pacific Services Opportunities in the Digital Economy: Transformation and Acceleration , Australia ICT Market and Competitive Intelligence , Canadian Digital Transformation: Application and Professional Services , Digital Engineering and Operational Technology Services , Digital Strategy Consulting and Agency Services , European Services Overview , Executive Information , New Zealand ICT Market and Competitive Intelligence , Worldwide Business Consulting Services , Worldwide Services
LVMH Swiss Manufactures SA, Amazon Web Services Inc., NVIDIA Corporation, American Airlines Inc., Vodafone Group Plc, McDonald’s Corporation, Wm Morrison Supermarkets Plc., Facebook, Inc., Unilever plc