TECH BUYER Apr 2020 - IDC Perspective - Doc # US46175120

Healthcare and Government Human Services Using Technology and Updating Processes to Address COVID-19 Battle

By: Cynthia BurghardResearch Director, Value-based Healthcare IT Transformation Strategies, Adelaide O'BrienResearch Director, Government Digital Transformation Strategies


This IDC Perspective highlights how healthcare and human services agencies are using technology and updating processes to minimize the impact of COVID-19. Healthcare organizations and government social service agencies play critical roles when it comes to managing the impact of COVID-19. Data to make good decision and removing the barriers to social service through streamlining process and policy are key to maintaining individuals' clinical, social, and financial health.

"While each of these key industries have their own responsibilities, they share the responsibility for meeting the needs of individuals in a holistic and safe fashion," said Cynthia Burghard, research director, IDC Health Insights, and Adelaide O'Brien, research director, IDC Government Insights.



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