TECH BUYER Apr 2020 - IDC TechBrief - Doc # US46176020

IDC TechBrief: Automated Checkout

By: Leslie HandVice President, IDC Retail Insights

Abstract

This IDC TechBrief assesses the business value, adoption considerations, key metrics, critical success factors, and leading vendors of automated checkout solutions that utilize computer vision, deep learning, and sensor fusion. These solutions detect when products are taken or returned to the shelf and track them in a virtual cart, completing payment and receipt processing upon customer departure.

Leslie Hand, GVP, IDC Retail Insights, reports, "The technology can be deployed today — that there is no technical reason why projects should be delayed. The technology will be deployed in retail — for now, primarily in convenience, fuel, grocery, and drug store environments. Computer vision, sensors, and deep learning technology will become ubiquitous even sooner to support self-serve and self-checkout technologies in order to improve transaction accuracy, reduce theft, and improve customer satisfaction. Future stores will leverage several different technologies simultaneously to address the needs of all customers and the ease by which all product categories can be most easily integrated into automated checkout scenarios."


Coverage

Content


Get More

When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.



Related Links

Do you have questions about this document
or available subscriptions?

Contact Us