TECH SUPPLIER Apr 2020 - IDC Survey Spotlight - Doc # US46183520

IDC Survey Spotlight: How Global Supply Chains Are Responding to COVID-19

By: Alison CloseResearch Manager, Intelligent Finance and Customer Care Business Process Services


This IDC Survey Spotlight illustrates a global view of how buyers of third-party logistics services are currently responding to COVID-19 or how they plan to respond to potential epidemics in the future.

This IDC Survey Spotlight represents data from IDC's 2020 Global Logistics Services Buyer Survey, which was fielded from February to March 2020. The focus of this survey is to understand adoption of logistics services consumed from third-party service providers, specifically looking at platform delivery models for freight transportation and order fulfillment services. Platforms involve the combination of technologies like cloud (e.g., Amazon, Microsoft Azure) and SaaS applications to support the delivery of business processes.


Subscriptions Covered

Digital Business Operations and Analytics Services , Executive Information

Regions Covered


Topics Covered

COVID-19, Software as a service, Supply chain management applications

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