TECH BUYER Apr 2020 - IDC Perspective - Doc # US46187820

MLR, ACA, CMS, CURES, and Now CARES: Payer IT Must Again React to Government Mandates

By: Jeff RivkinResearch Director, Payer IT Strategies

Abstract

This IDC Perspective summarizes the new payer IT variables about COVID-19 and subsequent legislation and consumer-oriented actions that have been introduced in the past month.

"Just when payer IT had gotten its feet under it after a decade of mandates and just when it could focus on proactive themes of interoperability, cloud, core transformation, customer and provider 360, blockchain, robotics, and ML/AI, progressive thought was derailed. Just when the mandated shadows of government intervention had finally lifted and positive, practical solutions began to be innovated creatively, COVID-19 hit and the world and the world for payer IT changed," states Jeff Rivkin, research director, IDC Health Insights.


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