On-line Presentation


This IDC Market Presentation examines how digital transformation is helping address the challenges of operating during the time of COVID-19. By examining dozens of organizations around the world, we can conclude the following:

  • The COVID-19 pandemic is underscoring the importance of being an organization that is resilient, agile, and connected among other traits. We anticipate organizations will continue to invest in digital transformation post pandemic.
  • When organizations do the postmortem on their performance during the pandemic, they will uncover areas where their organization came up short. These shortcomings will define technology investment priorities for the coming years.
  • The required adoption of some technologies during the pandemic has given some organizations that needed push to overcome investment and learning curve hurdles they may have previously faced. We expect to see some of these technologies become a permanent part of the technology footprint.


Subscriptions Covered

Executive Information

Companies Covered

Los Angeles Unified School District, American Well Corporation, Teladoc Inc., Dyson Group PLC, Qantas Airways Ltd., City of New York, Google LLC, Apple Inc., AST Sportswear Inc., Airbus SAS, United Nations Children's Fund, Mater Misericordiae University Hospital, Johnson & Johnson Services, Inc., BAE Systems, Inc., America Knits, Beverly Knits Inc., Fruit of the Loom, Ltd., American Giant, Microsoft Corporation, Allscripts Healthcare Solutions, Inc., SANMAR CORP., U. S. Environmental Protection Agency, COVID-19 CTI League, Cigna Corporation, Medtronic plc, OTF IP Holder LLC, Facebook, Inc., Nextstrain, Government Technology Agency of Singapore, Amazon Web Services Inc., Epic Systems Corporation, Cisco Systems, Inc., Giant Food Stores LLC, BioBeat, Johns Hopkins University, Rambam Health Care Campus, AT&T Inc., CORDIO MEDICAL, General Motors Company, United States Navy, Parkdale Inc., 3M Company, Orange S.A., Verizon Communications, Inc., Anheuser-Busch Companies, Inc., Unilever N.V., GitHub Inc., ESRI, Inc., SAP SE, Riegel Linen LLC, Unqork Inc., Jacksonville Transportation Authority, CoxHealth, Health Current, Rescale, Inc., Koninklijke Philips N.V., Netflix International B.V., Doctor on Demand, Inc., Korea Centers for Disease Control and Prevention, Ventech SA, Maplewood Senior Living, Ernst & Young Global Limited, Kinsa Inc., Veneto Regional Agency for Health and Social Care, Aetna Inc., General Electric Company, Financial Services Forum, Adobe Systems Inc., Cerner Corporation, UnitedHealth Group Incorporated, Hanes Australia Pty Ltd, World Health Organization, IBM, White House Office of Science and Technology Policy, Mayo Clinic, VitalTech Affiliates LLC, Federal Foreign Office of Germany, Tableau Software, Inc., Siemens AG, Tesco PLC, Ford Motor Company, McLaren International Ltd.

Regions Covered


Topics Covered

COVID-19, Digital transformation, Future of work

  • 45 slides

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