TECH SUPPLIER Apr 2020 - Market Forecast - Doc # US46210015

Worldwide and U.S. Application Management Services Forecast, 2020–2024

By: Peter MarstonResearch Director, Worldwide Intelligent Application Services


This IDC study presents forecasts of spending (customer expenditures) for the application management (AM) services market for the 2020–2024 period. The research contained in this forecast includes advice to providers of AM services, an analysis of key market and industry trends by importing market, key market drivers and inhibitors, significant market developments, and highlights of key changes from the prior forecast. This study also updates the previous forecast published in Worldwide and U.S. Application Management Services Forecast, 2019–2023 (IDC #US43777519, April 2019).

Pete Marston, research director of Worldwide Intelligent Application Services at IDC, explains, "Growth for application management services spiked higher in 2019. It was fortified by digital transformation initiatives, increased needs for modernized applications, and client struggles to manage more complex application portfolios themselves. But 2020 will be an interesting chapter in AM services history. The coronavirus outbreak will have a profound effect on service delivery and provider revenues. As a result, service provider investments in automation and analytics will continue to advance, and deepened bundling of various services — such as consulting and advisory, analytics assessments, application development and testing, and modernization and migration — have helped providers weather the outbreak so far and will be key enablers for AM providers to bolster growth moving forward once the world recovers from the COVID-19 pandemic."



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