TECH SUPPLIER Apr 2020 - Market Perspective - Doc # US46220520

Technology for Social Good: The Response to COVID-19

By: Michelle Bailey, Rory DuncanResearch Vice President , Cloud Service Providers, Leslie RosenbergResearch Vice President, Network Life-Cycle Services and Infrastructure Services


This IDC Market Perspective examines how IT vendors are responding to the challenges of the impact of the COVID-19 pandemic by using their corporate social responsibility (CSR) mandates for social good. The report further details some of the advice for IT suppliers on what actions to take as well as what a post-pandemic CSR strategy should look like.

"The technology sector has an opportunity to make a significant impact for social good through innovation, partnerships, and giving," said Michelle Bailey, group vice president, general manager, and IDC research fellow, Datacenter and Cloud. "During these unprecedented times, those firms that respond using their own technology, skills, and altruism will be remembered by clients, employees, and ecosystem partners as those that helped to protect sustainability initiatives, encourage workplace diversity and inclusion, and make a significant difference to communities at risk."



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