TECH BUYER May 2020 - IDC PlanScape - Doc # US46224820

IDC PlanScape: Digital Courts to Rise Amid COVID-19

By: Alison Brooks, Ph.D.Research Vice President – Worldwide Public Safety, Ryan O’LearyResearch Manager, Privacy and Legal Technology


This IDC PlanScape looks at courts in the COVID-19 era. What tools do the courts need to enable more digital processes and remove paper as much as possible from these processes. Further, this study analyzes how courts around the world can seize that momentum and implement lasting change.

"Courts need to think about the transition to digital courts as a two-pronged attack. First, they need to enable remote hearings and as much business as possible during the pandemic to avoid worsening the backlog post-pandemic. Second, courts need to seize the momentum to implement more permanent changes," said Alison Brooks, research vice president, Smart Cities and Communities — Public Safety and Ryan O'Leary, senior research analyst, Legal, Risk, and Compliance at IDC.



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