Abstract

This IDC Market Perspective discusses the impact of COVID-19 on the worldwide telecommunications networks. Telecommunications networks have passed the test of one most significant global crisis in memory. While the network performance may have slowed in some cases, the networks have performed reliably and consistently under tremendous strain from demands to support remote working, video streaming, and people around the world who are trying to stay connected during this challenging time.

"Communications service providers and enterprises need to revisit business continuity and disaster recovery options, accelerate their digital transformation efforts, and implement secure remote access policies," according to Carrie MacGillivray, group vice president and general manager, Worldwide Telecom, Mobility, and IoT research at IDC. "This is a case study we will reference for years to come as we fully embrace the future of connectedness."


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