TECH SUPPLIER May 2020 - IDC Survey Spotlight - Doc # US46261020

Does a Higher Employee Experience (EX) Index Suggest Organizational Resilience?

By: Laura BeckerResearch Manager, Employee Experience: Beneļ¬ts, Wellness and Employee Engagement, Worldwide Services Group


This IDC Survey Spotlight examines how higher scores on an Employee Experience (EX) Index suggest organizational resilience during stressors like COVID-19. IDC interviewed more than 500 professionals, both IT and non-IT, across a range of roles and industries through the following survey: The Impact of Employer and Employee Engagement During an External Event Like COVID-19 (conducted from March 30 to April 7, 2020).

IDC found that employees who experienced higher levels of EX prior to and during the stressor were fivefold more likely to feel strongly engaged with the mission and purpose of the company suggesting greater organizational resilience.


  • 2 slides

Get More

When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.

Related Links

Do you have questions about this document
or available subscriptions?

Contact Us