TECH BUYER May 2020 - IDC Perspective - Doc # US46271720

Post-COVID-19: A CIO Recovery Guide — Tuning Your Use Case Strategy for Competitive Advantage

By: Alizabeth CalderResearch Adjunct Advisor

Abstract

This IDC Perspective provides a step-by-step guide for CIOs and digital transformation leaders who want to deliver value as part of a business transition through post-pandemic normalization and a coming recession. It brings together best-practice strategies for planning and business success in times of uncertainty, including confronting the uncertainty directly and delivering the foundations for robust decision making and best-response actions.

"Few business leaders have experience navigating the turbulence that we can expect in the coming months or years," says Alizabeth Calder, adjunct analyst with IDC's IT Executive Program (IEP). "Those who stand out will be the leaders who can bring tested strategies to the table, thereby bringing control and structure to an otherwise chaotic situation. Scenario-based planning is a core skill for digital transformation leaders: we talk about use cases all the time. Clearly defining critical data and triggers for decision making are an inherent part of governance that leverages stage gates as a key decision framework. We uniquely have the skills to lead through the post-COVID-19 uncertainty; we need to be bold and pragmatic to let those skills shine through."


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