TECH SUPPLIER May 2020 - IDC Survey Spotlight - Doc # US46281619

COVID-19 Survey: Manufacturing Prioritizes Cloud and Ecosystem for Resiliency

By: Jeffrey HojloResearch Vice President, Future of Industry Ecosystems & Product Innovation Strategies


This IDC Survey Spotlight discusses IDC's COVID-19 survey. IDC recently completed wave 3 of the COVID-19 Impact on IT Spending Survey, a biweekly survey that tracks business and IT spending sentiment. This survey snapshot focuses on manufacturer's continued and planned increased investment in cloud software and the key initiatives they are focusing on today. Key takeaways include:

  • Manufacturers see a significant increase in demand for cloud software.
  • Manufacturers prioritize connectivity and collaboration with customers and their ecosystem during the pandemic.
  • Top 2 initiatives that have arisen as a result of COVID-19 are to engender trust with customers and rethinking how we work with ecosystem partners to develop and deliver products and services.

For manufacturers, there is a clear focus on cloud software, and enabling the seamless ability to stay connected across their organization, extended to suppliers, partners, and customers. Manufacturers realize that creating resilient organizations, not just resilient supply chains, needs to be the focus. That business continuity plans will get you through the first few weeks of a disruption like a pandemic, but you must also have the tools, processes, and platform in place to shift, maintain, and grow the business as required. This is why, according to the survey results, connecting organizations and individuals seamlessly and ensuring resiliency through digital infrastructure are also focus areas.


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