TECH SUPPLIER May 2020 - Market Presentation - Doc # US46283020

IDC Market Glance: Service Life-Cycle Management, 2Q20

By: Aly PinderProgram Director, Service Innovation & Connected Products

On-line Presentation


This IDC Market Glance provides a snapshot of current landscape of service life-cycle management (SLM) technology solutions, products, platforms, and services, offering a perspective on some of the notable players and detailing the segment and subsegments that make up the SLM market.


Subscriptions Covered

IDC Manufacturing Insights: Worldwide Service Innovation and Connected Products Strategies

Companies Covered

Genpact Ltd., Tech Mahindra Limited, Nuance Communications, Inc., Alibaba Group Holding Limited, Kronos Incorporated, ModusLink Global Solutions Inc., Google LLC, XOi Technologies, Teletrac Inc., SERVICE CENTRAL TECHNOLOGIES INC, TeamViewer AG, C3, LLC, Lenovo Group Limited, ServiceMax, Inc., Microsoft Corporation, Suzhou TA&A Ultra Clean Technology Co., Ltd., Lytx, Inc., EOS Gmbh, Xometry, Inc., BMC Software, Inc., Sony Corporation, DXC Technology Co., United Parcel Service, Inc., The Ultimate Software Group, Inc., Amazon Web Services Inc., Red Hat, Inc., Panasonic Corporation, Software AG, DYNAWAY A/S, KYOCERA Corporation, Aspen Technology, Inc., Logility, Inc., Samsung, Verizon Communications, Inc., FOREFRONT, INC., LibreStream Technologies Inc., Plex GmbH, Optoro Inc., NetMotion Software Inc., SAP SE, ADP LLC, Accruent LLC, IFS AB, Domo Inc., HCL Technologies Limited, Rackspace Technology Global, Inc., CSG Limited, Vuzix Corporation, Emerson Electric Co., TEMENOS Group AG, Workday, Inc., AssetPoint, LLC, Automotive Resources International, Tavant Technologies Inc., XMReality AB, Bain & Company, Inc., Nuvolo Technologies Corp., Alteryx, Inc., Dell Inc., General Electric Company, KPMG International, VENADO OIL & GAS, LLC, LG Corp., Oneserve Ltd., VMware, Inc., IBM, Zebra Technologies Corporation, Mobelisk Group LLC, Pegasystems Inc., KEY2ACT, Epicor Software Corporation, Fieldbit Ltd., Acer Inc., Upskill, Wipro Limited, Ramco Systems Limited, Cognizant Technology Solutions Corporation, SYSPRO Impact Software Inc., Apple Inc., Baxter Planning Systems Inc., Infor, Inc., MarkForged, Inc., Vendavo, Inc., Huawei Technologies Co., Ltd., PricewaterhouseCoopers LLP, GPS Insight., OpenText Corporation, Mize Inc., Ceridian Corporation, PROS Inc., WorkMarket, SkillSoft Corp., SLM Solutions Group AG,, Inc., Oracle Corporation, Jolt Software, Inc., SAS Institute Inc., Accenture plc, Augmentir Inc., Pitney Bowes Inc., OnProcess Technology Inc., Atheer, Inc., DHL International GmbH, ServiceNow, Inc., McKinsey & Company, Flash Global, FieldAware Group Ltd., OverIT S.p.A., Appian Corp., Cisco Systems, Inc., MP Objects, ABB Ltd., PTC, Inc., Stratasys Ltd., Infosys Limited, Bentley Systems Inc., Deloitte LLP, Seiko Epson Corp., ESRI, Inc.,, Inc., OSIsoft, LLC, SugarCRM Inc., Capgemini Services SAS, Scope AR, Sage Group plc, eMaint Enterprises LLC, NetApp, Inc., MIX TELEMATICS, CartoDB Inc., Omnitracs LLC, Ingram Micro Inc., AVEVA Group plc, Zoho Corporation Pvt. Ltd., Amdocs Limited, FedEx Corporation, Zendesk Inc., Daqri LLC, Tata Consultancy Services Limited, Zonar Systems Inc., ToolsGroup Inc., Ernst & Young Global Limited, Maintenance Connection, Inc., FLS GmbH, SightCall, Inc., Citrix Systems, Inc., Appirio Inc., Trimble Inc., Blue Yonder Inc., ServicePower Technologies Ltd., Vidcie, WNS Inc., KORE Wireless Group Inc., Price Edge Solutions AB, Tableau Software, Inc., Siemens AG, Autodesk, Inc., QAD Inc., GFI Software Ltd., 3D Systems, Inc., Syncron International AB, Verint Systems Inc.

Regions Covered


Topics Covered

3D printer, Analytic applications, Augmented and virtual reality, Business process outsourcing, Customer relationship management applications, Data access, analysis and delivery, Detachable tablet, Enterprise resource management applications, Human capital management, IT consulting services, IT maintenance and support, Infrastructure as a service, Internet of things, Public cloud services, Slate tablet, Smartphone, Supply chain management applications, Systems integration services, Wearables

Vertical Markets

Innovation acceleration

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