TECH SUPPLIER May 2020 - Market Share - Doc # US46290020

Worldwide IP PBX Market Shares, 2019: Lines and Phones Decline

By: Rich CostelloSenior Research Analyst, Enterprise Communications Infrastructure, Unified Communications & Collaboration (UC&C)


This IDC study provides vendor market shares for the worldwide IP PBX market for 2019.

"In 2019, total IP phone shipments and IP phone revenue were both down year over year. But we've seen that both of those phone metrics can vary up or down from quarter to quarter," according to Rich Costello, IDC senior research analyst, UC&C. "Although mobile phones and other types of end-user clients and devices have increasingly grown in popularity, IP desktop phones still remain a big part of many voice and unified communications (UC) deployments today, whether on premises or in the cloud."



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