Abstract

This IDC Survey examines results from IDC's 2021 Annual Collaboration Survey. Collaborative applications grew at a tremendous rate as companies were moving from a world with digital to a digital world. This new world of connected workers, employees, partners, and customers is new ways. This research looks at how collaborative applications, including team collaborative applications, enterprise communities, and conferencing applications, helped connect the workforce. This research surveys the attitudes, adoption, use, benefits, and purchasing paths of collaborative applications and compares many of the insights to pre-pandemic research.

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