This IDC study presents market shares for the worldwide services market for 2020, broken down into macromarkets (i.e., project-oriented services, managed services, and support services) and macroregion (i.e., Americas, EMEA, and Asia/Pacific).
"2020 was a year that began with a strong first quarter and a disastrous second quarter due to the COVID-19 pandemic, with incremental gains in the third and fourth quarters," says Chad Huston, research manager, Worldwide Services at IDC. "2021 is continuing that trajectory of recovery for most vendors; however, increasing inflation and a tight labor market are the two headwinds IT services vendors need to be aware of."
Application development services, Application management, Business consulting services, Hosted application management, Hosting infrastructure services, IT consulting services, IT education and training, IT maintenance and support, Network and desktop outsourcing services, Systems integration services
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