TECH SUPPLIER Jul 2021 - Market Share - Doc # US46365421

Worldwide Services Market Shares, 2020: The Return to Growth

By: Chad HustonResearch Director, Worldwide Services


This IDC study presents market shares for the worldwide services market for 2020, broken down into macromarkets (i.e., project-oriented services, managed services, and support services) and macroregion (i.e., Americas, EMEA, and Asia/Pacific).

"2020 was a year that began with a strong first quarter and a disastrous second quarter due to the COVID-19 pandemic, with incremental gains in the third and fourth quarters," says Chad Huston, research manager, Worldwide Services at IDC. "2021 is continuing that trajectory of recovery for most vendors; however, increasing inflation and a tight labor market are the two headwinds IT services vendors need to be aware of."



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