TECH SUPPLIER May 2020 - IDC Survey - Doc # US46391320

IDC Survey: Automation and Productivity in the COVID-19 Era

By: Amy Loomis, Ph.D.Research Director, Future of Work, Holly MuscolinoResearch Vice President, Content Strategies and the Future of Work

On-line Presentation


This IDC Survey presentation includes data from IDC's March 2020 COVID Survey Wave 2, December 2019 Future of Work, and November Future of Worker Surveys. It provides results and analysis from a survey of 100 senior leaders who participated in the March poll, 305 respondents who are decision makers and/or influencers in their organization's work transformation initiatives in the Future of Work Decision Maker Survey, and 300 respondents who are frontline and information workers in the U.S. Worker Survey. Respondents are from a broad range of industries and company sizes in the U.S. Worker Survey, and also included workers from Canada. The goal of the survey was to understand the shifts in focus and deployment of automation technologies before the COVID-19 pandemic compared with more recent demand. This Survey presentation specifically looks at adoption and deployment of automation technologies as well as indicators of increased or decreased adoption.

"As organizations look to return to work and implement both on-premises and remote work scenarios, automation will play a significant role in facilitating improved work flexibility, safety, and productivity," said Amy Loomis, research director, IDC's Future of Work. "Both software and hardware automation will be prioritized as part of the broader acceleration of digital transformation needed to navigate through and beyond the COVID-19 pandemic."


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