TECH SUPPLIER Jun 2020 - Market Share - Doc # US46397020

Worldwide System and Service Management Software Market Shares, 2019: Strong Growth Before COVID-19 Impact

By: Tim GrieserResearch Vice President, Enterprise System Management Software, Stephen ElliotProgram Vice President, Management Software and DevOps, Shannon KalvarResearch Manager , IT Service Management and Client Virtualization


This IDC study provides a competitive analysis of the worldwide system and service management software market for calendar year 2019.

According to Tim Grieser, research vice president, IDC's System Management Software, "The worldwide system and service management software market achieved strong growth in 2019 driven by the need to monitor, manage, and optimize end-to-end performance and availability of systems and applications deployed on premises and in clouds as organizations increasingly adopt digital business initiatives requiring consumer-grade experience for customers, many of whom are now working from home offices."



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