This IDC Survey Spotlight examines the impact of COVID-19 on C-suite agenda items. Organizations will focus on business resiliency to weather the economic downturn with technologies that allow them to automate and scale while positioning their organizations for the next normal.
Digital infrastructure has moved lower on the priority list, but not necessarily because it is less important. Several lower-priority items have proven their durability during the pandemic. A number of CIOs tell us their cloud migration investments paid off during the pandemic as they were able to easily scale up or down.
"In IDC's January/February 2020 global C-suite survey, trust and digital infrastructure resiliency programs topped the list of business priorities. With a global pandemic and a pending recession, business resiliency, customer experience, and connectivity have moved up in priority." — Chief Research Officer Meredith Whalen