TECH SUPPLIER Sep 2021 - Market Share - Doc # US46416921

Worldwide Software Change, Configuration, and Process Management Market Shares, 2020: Adaptive Execution, Digital Transformation, and DevOps Drive Growth

By: Melinda-Carol BallouResearch Director, Agile ALM, Quality & Portfolio Strategies


This IDC study provides 2020 vendor share analysis for the worldwide software change, configuration, and process management (SCCPM) market. Revenue growth for leading vendors resulting from Global 2000 and SMB 2020 investment led to a fourth year of double-digit revenue growth of 14.8% to reach $4.81 billion (compared with 16% growth to reach $4.19 billion in 2019). This resulted from growth on the part of some major vendors across areas of innovation in this broad market, extremely high double–digit and other growth from innovators (such as Atlassian, Microsoft-GitHub,, GitLab, JFrog, Blueprint, Jama, and [formerly CollabNet and XebiaLabs]), investment by organizations seeking to gain agile automation and management for requirements, and DevOps expenditures in the wake of higher investment during 2020. With unpredictable financial consequences initially in the wake of COVID-19 and the desperate drive to digital execution demanded by the pandemic, we expect ongoing need for collaboration and governance to continue to drive growth, moving into 2021–2022 and beyond. We see this also in surveys indicating ongoing purchase commitments to development and DevOps tools even in the face of the crisis.

"Hybrid work, digitization, and volatility in the world economy as a result of the global pandemic with software as a competitive driver will create ongoing demand for effective software management and DevOps efficiency in 2021–2022, with double-digit growth of 14.8% in 2020 for the SCCPM market as companies sought to drive innovation and manage complex IT initiatives," says Melinda Ballou, research director, Agile ALM, Quality, and Portfolio Strategies at IDC. "Dynamic growth on the part of key vendors such as Atlassian and Microsoft-GitHub, along with other innovators, and some growth on the part of other enterprise providers drove SCCPM adoption in this broad market area. This is the fourth consecutive year of high double–digit growth in this market. We continue to see multiple acquisitions in this space as the market consolidates. The impact of OSS complicated purchase patterns for commercial offerings, and we are increasingly seeing integration with key OSS solutions such as Git and commitment to OSS standards. A number of factors will continue to contribute to SCCPM growth, including the strong emergence of agile and DevOps environments to help address mobile, cloud, and embedded development and systems engineering as IoT emerges and the need to manage complex sourcing, along with distributed development, open source, and increased compliance demands (which are nearly impossible to do without SCCPM automation). Indeed, we saw high double–digit revenue growth for many innovative vendors targeting these areas, mitigating flat revenue and some losses for legacy solutions. We expect the push toward multimodal, multiplatform deployments (including mobile, social media applications, and those embedded with big data and analytics) to drive ongoing growth in the 2022–2024 period as platforms consolidate via acquisition and organic evolution and as platform-as-a-service (PaaS) application life-cycle management (ALM) solutions emerge over time."



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