TECH SUPPLIER Jun 2021 - Market Share - Doc # US46436521

Worldwide Digital Commerce Applications Market Shares, 2020: Three Years of Commerce Transformation in Nine Months

By: Jordan JewellResearch Director, Digital Commerce and Enterprise Applications

Abstract

This IDC study provides updated estimates for the worldwide market for digital commerce applications. This market saw renewed growth in 2020 in response to COVID-19, with B2B and B2C merchants across the globe clamoring to digital commerce technologies to facilitate commercial engagement with their customers and keep the lights on.

"2020 was a strong year of growth for the digital commerce applications market, with the COVID-19 pandemic forcing consumer and business buyers to turn online to make purchases," says Jordan Jewell, research manager, Digital Commerce and Enterprise Applications, IDC. "While the speed of transformation was unforeseen, the underlying forces that dictate which merchants fail and succeed were already in place prior to the pandemic. As we put 2020 behind us, many of the structural and cultural changes driving the digital commerce applications market are here to stay."


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