This IDC Market Perspective presents details from IBM Think 2020, a virtual conference held May 4–5, 2020, over the web. IBM invited customers, analysts, and prospects to a two-day online event showcasing IBM's commitment and efforts related to weaving AI and machine learning into almost every offering and every customer story. This document provides a group analysis of IBM's AI offerings, announcements, go-to-market approach, and future opportunities around using AI to solve customer challenges and digital transformation efforts.

"Companies in their business transformation journey will adopt AI, not just because they can but because they must. AI is the technology that will help businesses be agile, resilient, innovate, and scale," says Ritu Jyoti, program vice president, AI Research at IDC.



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