TECH BUYER Jun 2020 - IDC Perspective - Doc # US46456620

Quick Market Insights: Chapter II — Moving to the Next Normal

By: Martha RoundsResearch Director, Suya XiongResearch Manager, Serge FindlingVice President of Research, Digital Transformation, Joseph C. PucciarelliGroup Vice President & IT Executive Advisor


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This IDC Perspective video and accompanying presentation provide IT leadership insights and concerns from IDC's IT Executive Program clients and prospects for the period from May 8 to May 15, 2020. Executives are now concerned with business resilience and are working to support new ways of doing business — sharply focusing on their customers, working with downsized operations, supporting remote work, and reevaluating IT spend. The video tells how senior IT executives are making decisions on what to keep, what to change, and how to adapt to a new competitive arena.

"Many CIOs are discussing what's next; they're focusing on enabling customer-oriented innovation and developing new capabilities for shifting customer requirements," notes Joe Pucciarelli, group vice president of IDC's IT Executive Programs. "They expect to see transformation in every part of our lives — an accelerating rate of change to factor into all their scenario planning."



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