TECH SUPPLIER Jun 2020 - Market Presentation - Doc # US46512718

Digital Transformation and Sustainability in Retail Results in Outsize Revenue and Profit Performance

By: Ravikant SharmaSenior Research Manager, Asia/Pacific Insights Consulting Group, Vijay Sarathi GollapalliResearch Manager, Leslie HandGroup Vice President, IDC Retail and Financial Insights, Shawn FitzgeraldResearch Director, Digital Transformation Strategies

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This IDC Market Presentation examines digital transformation and sustainability in retail. When retail organizations take actions to serve customers better and to operate more efficiently, they are committing to becoming more digital, adaptable, and sustainable. Outcomes improve as a consequence of focused efforts to prioritize both digital transformation and sustainability, and IDC's Retail Digital Index combined with the data sourced from the Dow Jones Sustainability Index illustrates the value clearly.

Leslie Hand, vice president, IDC Retail Insights, stated, "By putting the platforms and applications in place that are adaptable, scalable, and resilient, retailers deliver value to consumers, investors, and the planet. By eliminating unnecessary waste in the supply chain, operations and processes drive a win-win when it comes to people, planet, and profits."


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