Abstract

This IDC study discusses how healthcare organizations are on a mission to digitally transform to create a value-based healthcare system, even though they may not use the term digital transformation as extensively as other industries such as retail or financial services do. While the pandemic drove unprecedented adoption of virtual visits and other forms of remote care, adoption of other use cases involving the use of artificial intelligence and other use cases also grew. The term care anywhere is becoming the mantra as more healthcare organizations recognize the financial benefits and patient demand for more convenient care. The emergence of the "hospital at home" is one response to the digital transformation occurring in healthcare.

"The focus on the consumer and patient experience through the adoption of the digital front door and on-demand data sharing for individuals are all part of the healthcare industries march toward a digital experience," says Lynne Dunbrack, group vice president, IDC Health Insights.


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